Good to Know
In case of emergency
Call 911 first. For any police, fire, or medical emergency, dial 911 immediately — your safety always comes first.
Cabin address — read this to the 911 dispatcher:
2632 Hatcher Mountain Road, Sevierville, TN 37862.

Once you've reached emergency services and you're safe, please let us know. We can help responders with directions, door access, and any information they need about the cabin.

Key numbers

Addresses, directions, and websites for the hospital and urgent care are on the Hospital & urgent care page.

Urgent, but not life-threatening

For things like a burst pipe, no heat in freezing weather, or a power issue: if it's safe to do so, shut off the relevant utility, move to a safe area, and call us right away. We'll jump on it.

Smell gas? Leave the cabin immediately — don't flip light switches or use phones inside. From a safe distance outdoors, call 911 and the gas company, then text us.

See also: Hospital & urgent care and Home safety.