Something Not Right?

We want your time at Tippity Top to be absolutely perfect. Our main goal is for you to leave with nothing but incredible memories of the mountains—not a “to-do” list of things that could have been better. We take a lot of pride in the cabin, but we also know that sometimes, despite our best efforts, things can happen. Whether it’s a lightbulb that decided to quit, a question about how to work the grill timer, or something that just doesn’t meet your expectations, please tell us right away.

We genuinely mean it when we say: we can’t fix what we don’t know about! To avoid the disappointment of a less-than-stellar stay, we ask that you reach out to us the moment you notice an issue. We are committed to making things right and will do everything in our power to resolve any problems quickly and efficiently. You can message us directly through the booking platform, or feel free to send a text or give us a call at the number provided in your check-in instructions. Your comfort is our priority, and we’d much rather hear from you now so we can fix it, than read about it in a review later!